On the one hand with the distinctively good customer experience, on the other hand by helping customers incredibly well and by making the people in your team work with (even) more satisfaction, you will significantly improve and optimize your results. This result can be a sales result, but you can also think of customer satisfaction, image, self-organizing ability of the team, more and better leadership, self-confidence of the participants and of course job satisfaction.
When you sell products or services, we help you to increase your sales result by stopping selling. We do this with the help of our well-known “Helping Principle”, one of the 7 principles of Givability® and the basis of all our sales training for over 22 years. You learn to stop selling to customers but above all to help them properly. To advise them. The result is a higher average spend and an even happier customer.
Above all, Givability® leads to an environment where customers, guests, visitors, patients and employees feel really welcome. Where employees help customers with pride and from the heart and where these customers turn into fans.
Do you want to improve the results of your team? Contact us here for a non-binding introduction.